How to Deliver a Thank You Speech

How to Deliver a Thank You Speech

‘Tis the time of year to give thanks. And by ‘thanks’ I’m talking about going beyond the “thanks a lot” and the “great job” type of thank you. I’m talking about the heartfelt (choose the perfect words, feel the feelings), specific thank you.  And since...
Are Extraverts Better Communicators?

Are Extraverts Better Communicators?

I worked with two managers last week who co-manage a large group of sales reps. They run a lot of meetings together and try to make collective decisions to ensure fairness and consistency. They asked me to help them find ways to improve communication across the two...