Completely Brilliant Communication

Completely Brilliant Communication

  As I drove into Boston this morning with hordes of cranky, distracted commuters, I laughed in delight when I saw this sign. It is a  brilliant and elegant example of what great communicators can do. KNOW YOUR AUDIENCE: Every Bostonian (with or without an...
Speakers:  Don’t Get Comfortable!

Speakers: Don’t Get Comfortable!

I decided to take advantage of the beautiful weather and go for a power walk. There I was, walking down the trail like a crazy person, charging toward a group of people who were blocking my path to the 60 stairs I like to run up (OK, walk/jog up). I pulled out one ear...